Updated policies - Find out all the information about our updated policies at the bottom of the page.


All of our surgeries operate an appointment system

Appointment Information

All of our surgeries operate an appointment system. This minimises waiting times and distress to your pet. At our Laurieston clinic we run 15 minute appointment slots and at Bo’ness and Kilsyth we currently run a mix of 10 and 20 minute appointments. Double appointments can be booked for multiple pets or complex cases.

Please tell us if you are unable to keep your appointment or are likely to be late, as this will allow reception staff to re-schedule, keeping disruption to a minimum.

We have a computerised booking system for all branches which is constantly updated automatically, so even if the branch you require is closed at that time, appointments can still be made and will be valid.

Our appointment times are:

Laurieston (01324 623359)

Monday to Friday:

  • 9:00am -10:30am
  • 2:00pm - 4:00pm
  • 5:00pm - 7:00pm


  • 8:30am - 12:30pm

Our Laurieston surgery is, however, open all day (Mon-Fri) from 8:15am to 7:00pm and Saturdays from 8:30am to 12.30pm

Bo’ness (01506 826002)

Monday to Friday:

  • 9:00am - 10:00am
  • 4:30pm - 6:00pm

Kilsyth (01236 825931)

Monday to Friday:

  • 9:00am - 10:00am
  • 5:00pm - 6:30pm

We also run nurse clinics with our Registered Veterinary Nurses at our Laurieston surgery.

These run Monday to Friday 9:00am - 10:00am and in the evenings between 4:30pm and 6:00pm.

Please remember that appointments can only be made by telephone or in person. We cannot make appointments via email.

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